- Contact Information
- Storm and Outage Center
- Call Before You Dig
- Account and Payment Assistance
- Meter Reading
- FAQs & How Tos
- For Business Customers
- Alliant Energy Newsletter
See answers to frequently asked questions about customer service topics.
To make reporting a power outage more convenient, we offer a special Outage Reporting Hotline at 1-877-740-5050. This 24-hour automated hotline can handle hundreds of calls a minute, so no matter how severe the storm, you can notify us quickly and easily.
Customers with a US Cellular® phone can simply dial #255 to reach the Hotline.
If English isn't your primary language, don't worry. We can provide an interpreter for Spanish and other languages. Just call our Customer Service Center at 1-800-ALLIANT (1-800-255-4268) and we'll connect you to someone fluent in your language.
For our Spanish speaking customers, we also feature a page on our web site - Información en español - that offers translated customer brochures available to view or download.
If you have a concern about your service, please call 1-800-ALLIANT or email firstname.lastname@example.org. If you have already contacted us and your concern remains unresolved, you may email Gregg Lawry, our Vice President—Customer Service. To assist us in responding to you in a timely manner, please include your name, address and phone number.