Payment Options

Everyone uses energy in different ways - and pays their bills in different ways. Make bill paying easier with one of our convenient options.

Managing Your Bill

Learn how to get your payment to us safely, make a payment arrangement, avoid disconnection or understand all those abbreviations and acronyms.

Meter Reading

Help us ensure an accurate bill by keeping your energy meters accessible, and learn how to read your own meter.

Assistance Programs

Learn about energy assistance programs available, including Alliant Energy gift certificates, Hometown Energy Fund, LIHEAP and weatherization.

Protecting Your Power

Find out how Alliant Energy keeps your energy flowing safely and reliably - and how you can help.

Street Light Repair Request form

Use our online street light repair form to report a street light that is out, blinking, damaged or needs other repairs.

Area Lighting Rental Program

Want outdoor lighting to ensure the security and safety of your property but concerned about installation, maintenance and cost?

Contact Information

You can reach our Customer Service Center 24 hours a day, seven days a week - or manage your account with our convenient online self-service options.

Electric Outage Information

Report your electric outage, review the status of the outage, have an order issued to have a street light repaired and access our Storm and Outage Center.

Frequently Asked Questions

Get answers to common questions about your Alliant Energy electric and natural gas service.

PowerHouse News

Read our monthly newsletter for residential customers to find energy tips, safety reminders, special promotions and more.

Start or Stop Service

Moving or building a new home? Use our convenient online forms to initiate service changes - and let us help you change all your other home services too.