Energy Assistance Center

To help streamline the application and funding process, Alliant Energy’s online Energy Assistance Center provides energy assistance agencies with instant and secure access to view and update customer information.

How does it work?

Instead of phoning our call center, agency staff can complete necessary tasks online quickly and easily.

Some of the convenient services include:

• Viewing a customer’s usage and payment history;
• Viewing a customer’s disconnect history;
• Entering a promise to pay agreement; and
• Entering other comments on customers’ accounts.

Our online Energy Assistance Center is free of charge to agencies who partner with Alliant Energy.

Already registered?

Log in to the Energy Assistance Center

Interested in signing up?

Agencies need to register for access and complete a short training session prior to using the Energy Assistance Center.

To get started, just submit the online request form; we’ll respond within two business days

Need help or more information?

For support with the online Energy Assistance Center:

• Use our Contact Us form
• E-mail energyassistance@alliantenergy.com