Steps to enroll in My Account


Step 1

  • Go to alliantenergy.com/myaccount.
  • Select Enroll.
  • Type in your Alliant Energy account number and the last 4 digits of your SSN or Tax ID. Click Next.
  • You’ll see a page with your contact information. Check that it is correct and re-type it if needed.
  • Create a username and password.
  • Choose a username that’s easy to remember (your name works best).
  • Make a password according to the instructions on the page. Then, type it again to confirm it.
  • Type in your email address.
  • Check the box that says, “I’m not a robot.” Follow any additional prompts. (This is a security measure.)
  • Note: When you enroll in My Account, you’ll automatically be signed up for Paperless Billing. Prefer a paper bill? Just uncheck the box.
  • Check the box that says, “I agree to the Terms of Use.”
  • Click the button that says Enroll. 

Step 2

  • Now, check your email. Open the email from Alliant Energy, called “Complete your Alliant Energy My Account enrollment.” 
  • Follow the directions in the email to the Customer Verification page. Click Log in Now.

Step 3 

  • You’ll return to the login page. Type in your new username and password, and click Sign in. 
  • A message will pop up, asking you how you prefer to be contacted about your account. Select the best options for you.
  • Click Save.

You’re done! Welcome to My Account. We’re happy to have you! 

Want more help?

Call us at 1-800-ALLIANT (800-255-4268) and say, “Web support.” A representative will talk you through step-by-step.

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