Customer construction and remodeling

Step 1: Submit a service application

Step 2: Engineering review (three to five business days)

We will review your application then contact you. If a site visit is necessary, the project lead we assign to you will schedule time to meet at the property. After the site visit, we will provide you the cost estimate for service installation.

Step 3: Service line scheduling

We'll schedule service line installation on an agreed-upon date once you complete all the following requirements:

• Provide a clear path for installation. Clear a 10-foot wide path. Remove dirt piles, construction material, tree debris and anything else in the path prior to electric and gas installations.
• Backfill and grade area. Backfill within 6 inches of the final grade.
• Mark all customer-owned underground facilities. Locate and mark or expose all existing customer-owned underground facilities. This includes invisible dog fence, electric systems and any septic, sprinkler, well, water or gas lines. We and our contractors are not responsible for damage to customer-owned facilities that are not located or have been mismarked.
• Submit proof of electrical inspection, if applicable. Inspections are an important part of ensuring safety and compliance. This service is provided by the local city, town, village or state electrical inspectors.
• Install foundation bracket, if applicable. To comply with Iowa rules and regulations, Iowa customers requesting gas service must have their contractor install a foundation bracket. This secures your meter to ensure its safety and support.
• Payment, if applicable. Make the required payment for the service line installation. We include winter construction charges Dec. 1 through March 31.

When you meet these requirements, notify your Alliant Energy project lead or call 1-866-255-8234.

Step 4: Service line installation (10-15 business days)

Our crews will install your service line once all the above requirements are met.

Step 5: Meter installation requirements

Submit a gas piping statement and/or electrical inspection to your Alliant Energy project lead, if applicable.

• Gas piping statement: Your contractor who tests the pipe provides this service. Gas piping statement.pdf
• Electrical inspection: Local city, town, village or state electrical inspectors provide this service (and may have submitted results prior to service line installation).

Mark and label meter positions. For multiple meter installations, mark each meter position with the address or unit number of the location served on the outside of the socket or by the breaker. Also place this marking on the corresponding distribution panel(s). The external marking will need a permanent self-sticking brass or engraved rigid plastic label with minimum half-inch block letters or numbers. A permanent marking will also need to be inside the meter-socket base in a visible location when the cover is removed.

Step 6: Meter installation (one to two business days)

Once all the above steps are complete and you have notified us, we will install your electric or natural gas meter.

Track construction requests

Once your project starts, you can track its progress. Visit the My Account login page and choose “Track Construction Request.”

From there you can:

• Check the status of current projects.
• See if you have any to-do items.
• Set up email notifications related to your projects.